Privacy Policy

1. Overview

This Privacy Policy explains how ClipCast Works collects, uses, stores, and protects information when you visit our website, submit a Free Clip Plan request, contact us, purchase a service, submit onboarding details, or otherwise communicate with us.

By using this website or submitting information through our forms, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information you voluntarily provide, including:

• Your name, business name, email address, phone number, website, and social media links.
• Information submitted through the Free Clip Plan form, Contact form, Clip Onboarding form, or other website forms.
• Details about your videos, podcast episodes, reviews, service offers, business, project footage, or other content you want us to review.
• Files, links, brand notes, instructions, examples, references, and materials you provide for a project.
• Payment, order, billing, and package information related to services you purchase.
• Email messages, support requests, chat messages, and other communications you send to us.

3. Payment Information

ClipCast Works may use Stripe or other secure third-party payment providers to process payments. We do not store full credit card numbers or full payment card details on our website.

Payment providers may collect and process payment information according to their own privacy policies, security practices, and terms.

4. Website and Technical Information

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device type, pages visited, referring links, approximate location, and general website usage data.

This information may be collected through hosting tools, analytics tools, cookies, security tools, chat tools, form tools, or similar technologies.

5. How We Use Information

We may use collected information to:

• Respond to your questions, messages, and service requests.
• Review your Free Clip Plan submission and recommend a package or clip direction.
• Process payments and manage service orders.
• Provide short-form video editing, content repurposing, clip planning, captions, hooks, formatting, and related services.
• Review and organize the content, links, instructions, or files you submit.
• Deliver project files, revisions, updates, and customer support.
• Send service-related emails, confirmations, onboarding instructions, and follow-up messages.
• Send marketing emails only where allowed or where you have subscribed or opted in.
• Improve our website, forms, services, offers, user experience, and customer communication.
• Protect our website, business, customers, rights, and legal interests.

6. Email Marketing

If you subscribe to our email list, download a resource, request a Free Clip Plan, or otherwise opt in to receive updates, we may send emails about ClipCast Works services, content tips, offers, updates, and related information.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at clipcastworks@gmail.com.

7. Free Clip Plan and Onboarding Submissions

When you submit a Free Clip Plan request or onboarding form, you may provide business details, content links, customer reviews, video links, podcast links, brand information, and project instructions.

We use this information to understand your project, recommend a clip direction, provide a package recommendation, prepare your order, and deliver the service if you choose to move forward.

8. Customer Content and Files

Any content you send to us may be reviewed, organized, edited, formatted, captioned, or otherwise used as needed to provide the service you request.

You are responsible for making sure you have the rights, licenses, permissions, releases, and approvals needed for any content, footage, music, images, reviews, logos, testimonials, names, likenesses, or other materials you provide.

9. Third-Party Tools and Service Providers

We may use third-party tools to operate the website, process payments, collect form submissions, provide chat support, manage email contacts, store files, deliver files, analyze website performance, or protect the site.

These tools may include services such as:

• Website hosting and security providers.
• Stripe or other payment processors.
• Form tools and email notification tools.
• Email marketing platforms such as Brevo or similar services.
• Live chat tools such as tawk.to or similar services.
• Cloud storage and file delivery tools such as Google Drive or similar services.
• Analytics, tracking, and website performance tools.

These providers may process information according to their own privacy policies and terms.

10. How We Share Information

We do not sell your personal information. We may share information only when needed to operate our business, provide services, process payments, comply with legal obligations, protect our rights, or work with trusted service providers.

We may also share information if required by law, court order, legal process, security investigation, fraud prevention, or to protect the rights, safety, property, or interests of ClipCast Works, our customers, or others.

11. Cookies and Tracking

Our website may use cookies, pixels, analytics tools, chat tools, and similar technologies to help the site function, understand visitor behavior, improve performance, remember preferences, and support marketing or retargeting where allowed.

You can adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

12. Data Storage and Retention

We retain information for as long as reasonably necessary to provide services, complete projects, manage customer records, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our business.

Project files, form submissions, and communications may be kept for business, support, legal, or recordkeeping purposes unless deletion is requested and we are legally or operationally able to delete them.

13. Security

We use reasonable safeguards to protect information submitted through our website and business systems. However, no website, email system, payment system, cloud storage system, or internet transmission is guaranteed to be completely secure.

Please avoid submitting highly sensitive personal information that is not needed for your project.

14. Your Choices and Rights

Depending on where you live, you may have rights related to accessing, correcting, deleting, restricting, or requesting information about your personal data.

To make a request, contact us at clipcastworks@gmail.com. We may need to verify your identity before processing certain requests.

15. Children’s Privacy

ClipCast Works is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and remove it where appropriate.

16. Links to Other Websites

Our website may link to third-party websites, platforms, social media pages, payment pages, file storage pages, or tools. We are not responsible for the privacy practices, content, policies, or security of third-party websites or services.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. Your continued use of the website after changes are posted means you accept the updated policy.