Clear answers before you send, buy, or approve.

Yes. Describe the material and the outcome you want instead of trying to choose a technical service name. The Free Clip Plan can map the request to the appropriate path.

Paste the direct link and test it in a private browser window. The file or page must open without a permission request, expired token, or account login that ClipCast Works cannot access.

Yes, but the recommended deliverable may be a text-led promo, voiceover concept, stock-assisted clip, or optional AI-assisted visual rather than a traditional repurposed video.

The project needs payment, usable source material, the intended message, target platform, brand assets when available, permission confirmation, and any deadline or offer details.

Yes. State the spoken language, the language required for captions, and whether translated wording is needed. Translation or multilingual caption work may require a custom scope.

High-quality MP4 or MOV video, WAV or MP3 audio, PNG or SVG logos, JPG or PNG photos, and accessible cloud links are preferred. Original files are better than downloaded social-media copies.

The material will be reviewed for what can realistically be improved. Some issues can be reduced, but poor focus, clipped audio, missing detail, and extreme compression cannot always be repaired.

Only when you own them or have permission and a suitable license for the intended use. The customer is responsible for confirming rights to all supplied material.

Files should not be treated as permanent storage. Keep your own backup. Project files and uploads may be removed after delivery and the applicable review period.

Create clearly named folders by topic, service, episode, project, or priority. Add a short note identifying the strongest files and avoid sending large groups of duplicates without explanation.

The First Clip Trial is normally targeted for 3–5 business days, three-clip packs for 5–7 business days, and the Business Ad Pack for 7–10 business days after all required material is received.

Send one organized list with the clip name, timestamp, requested change, and replacement wording when text is involved. Scattered messages and conflicting notes can delay the update.

A different script, new offer, replacement source material, new visual direction, additional clip, or major reconstruction after approval is normally new work.

Files are normally delivered through an accessible download folder or link as clearly named MP4 exports, along with any additional agreed formats or caption files.

Yes, but one person should collect the team’s notes into a single final revision list. Conflicting feedback from several message threads can delay the project and create unnecessary rework.

Production time is not reserved until the required payment and project information are received. A quote or recommendation does not hold a delivery date by itself.

Listed clip prices cover the agreed content production and delivery. Advertising budgets, media buying, account management, and platform fees are not included.

Yes, when the source material supports additional clips and the schedule allows it. The added scope is confirmed and paid before the extra work begins.

Monthly capacity is still reserved for that period. The customer should send material on schedule or discuss a different arrangement before the billing date.

A custom quote is normally based on the files, scope, and schedule available when it is prepared. If the project changes or is delayed for a long period, the scope and price may need to be reviewed again.

No. The core service is based on customer content and human-led editing. AI-generated visuals are optional and used only when they support an approved direction.

It can provide concept B-roll, atmosphere, transitions, product-style scenes, backgrounds, or supporting footage when the customer does not have the exact shot needed.

Generative models estimate visual details rather than recording a real scene. Exact identity, movement, text, anatomy, branding, and continuity cannot always be guaranteed.

Only with clear authorization and a tool or workflow that permits the intended use. Impersonation, deceptive use, or unapproved cloning is not accepted.

Yes. AI-generated visuals are optional. A project can be built only from customer material, licensed stock footage, motion graphics, screen recordings, and traditional editing when that is the preferred direction.

No. Reach depends on the topic, account history, audience, timing, platform distribution, retention, offer, and posting strategy. Editing can improve clarity but cannot guarantee performance.

Usually yes when the customer owns the source material and all music, stock, AI, and other assets are licensed for that use. The intended use should be stated before production.

Confirm names, prices, dates, claims, captions, links, customer permissions, music rights, platform rules, and the final call to action.

Only after the customer approves the material and the way the project, brand, and outcome will be described.

Yes. A new version can be quoted when you need changed wording, a different offer, another platform format, or a revised CTA after the original project has been completed.